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MCQs

Total Questions : 204 | Page 9 of 21 pages
Question 81. Which of the following is a dimension of ‘product quality’?
  1.    Machinability
  2.    Probability
  3.    Customer Satisfaction
  4.    Durability
 Discuss Question
Answer: Option D. -> Durability
Answer: (d).Durability
Question 82. The nominal size of a product is 30 mm. The acceptable industrial limits are from 29.98 mm to 30.02 mm. After manufacturing, the quality engineer finds the lower limit of the manufactured product to be 29.00 mm while the upper limit is 30.01 mm. What can you infer from the given scenario?
  1.    There is no failure because both the upper and lower limits of the manufactured product are within the industrial standard limits
  2.    There is a failure because the upper limit is below 30.02 mm
  3.    There is a failure because the lower limit is below 29.98 mm
  4.    We cannot comment on the failure of the dimensions of the manufactured product
 Discuss Question
Answer: Option C. -> There is a failure because the lower limit is below 29.98 mm
Answer: (c).There is a failure because the lower limit is below 29.98 mm
Question 83. Andrew bought a new mobile phone from the market. While studying its specifications, he realizes that the mobile phone fails to comply with the national standards. Which dimension of ‘product quality’ has the mobile phone failed in?
  1.    Reputation
  2.    Aesthetics
  3.    Durability
  4.    Conformance
 Discuss Question
Answer: Option D. -> Conformance
Answer: (d).Conformance
Question 84. Priyanka bought a new mobile phone for herself. She explained to her friend that the mobile phone has a camera, Facebook facility, and music facility in addition to the basic functions like phone calls and messaging. Which dimension of ‘product quality’ is Priyanka referring to?
  1.    Aesthetics
  2.    Conformance
  3.    Features
  4.    Reputation
 Discuss Question
Answer: Option C. -> Features
Answer: (c).Features
Question 85. Suresh calls up the customer care to complain regarding his new earphones. He can’t listen to the other side when his earphones are connected to his mobile phone. Which dimension of ‘product quality’ has the earphones failed to comply with?
  1.    Performance
  2.    Features
  3.    Aesthetics
  4.    Reputation
 Discuss Question
Answer: Option A. -> Performance
Answer: (a).Performance
Question 86. Which dimension of product quality tells you about the probability that a product will perform its function for a given period of time under specified conditions?
  1.    Aesthetics
  2.    Reputation
  3.    Reliability
  4.    Conformance
 Discuss Question
Answer: Option C. -> Reliability
Answer: (c).Reliability
Question 87. Which of the following is the primary characteristic of an electric kettle while referring to its ‘performance’?
  1.    It should boil water efficiently
  2.    It should indicate the pouring temperature of the water
  3.    It should be red in color
  4.    It should be white in color
 Discuss Question
Answer: Option A. -> It should boil water efficiently
Answer: (a).It should boil water efficiently
Question 88. Ramesh called customer care to complain about his defective printer. The customer care tells him that it takes 2 months to repair the kind of defect Ramesh is facing with the printer. Which dimension of ‘product quality’ is poorly reflected here?
  1.    Features
  2.    Aesthetics
  3.    Reputation
  4.    Serviceability
 Discuss Question
Answer: Option D. -> Serviceability
Answer: (d).Serviceability
Question 89. Paul found a defect in his newly purchased television set. He called the customer care to tell about the problem. The customer care told him to write an offline application and send it to the retailer. The retailer will then take it forward to the service center. After this, it will take 2 months to repair the television set. Which dimension of ‘product quality’ is poorly reflected here?
  1.    Features
  2.    Aesthetics
  3.    Serviceability
  4.    Reputation
 Discuss Question
Answer: Option C. -> Serviceability
Answer: (c).Serviceability
Question 90. Which of the following is not the best MTBF for a newly purchased laptop?
  1.    1 month
  2.    2 years
  3.    3 years
  4.    5 years
 Discuss Question
Answer: Option A. -> 1 month
Answer: (a).1 month

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