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Question
Ramesh called customer care to complain about his defective printer. The customer care tells him that it takes 2 months to repair the kind of defect Ramesh is facing with the printer. Which dimension of ‘product quality’ is poorly reflected here?
Options:
A .  Features
B .  Aesthetics
C .  Reputation
D .  Serviceability
Answer: Option D
Answer: (d).Serviceability

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