Priyanka bought a new mobile phone for herself. She explained to her friend that

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Question

Priyanka bought a new mobile phone for herself. She explained to her friend that the mobile phone has a camera, Facebook facility, and music facility in addition to the basic functions like phone calls and messaging. Which dimension of ‘product quality’ is Priyanka referring to?

Options:

A . Aesthetics

B . Conformance

C . Features

D . Reputation

Answer: Option C
Answer: (c).Features

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More Questions on This Topic :

Question 1. Suresh calls up the customer care to complain regarding his new earphones. He can’t listen to the other side when his ....of ‘product quality’ has the earphones failed to comply with?

Question 2. Which dimension of product quality tells you about the probability that a product will perform its function for a given ....function for a given period of time under specified conditions?

Question 3. Which of the following is the primary characteristic of an electric kettle while referring to its ‘performance’?....

Question 4. Ramesh called customer care to complain about his defective printer. The customer care tells him that it takes 2 months ....printer. Which dimension of ‘product quality’ is poorly reflected here?

Question 5. Paul found a defect in his newly purchased television set. He called the customer care to tell about the problem. The cu....set. Which dimension of ‘product quality’ is poorly reflected here?

Question 6. Which of the following is not the best MTBF for a newly purchased laptop?....

Question 7. Which of the following is not an idea that can be incorporated by top management in a company to develop the Total Quali....company to develop the Total Quality Program of a company?

Question 8. TQM recognizes that each person is responsible for the quality of his work and for the work of the group.....

Question 9. In TQM suppliers are treated as _______....

Question 10. What happens when the top management does not effectively communicate about the company’s TQM program properly from to....about the company’s TQM program properly from top to bottom?

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