Text messaging is a type of which promotion strategy? Options: A . &nbspPersonal selling B . &nbspSales promotion C . &nbspDirect marketing D . &nbspPublic relations

Text messaging is a type of which promotion strategy?

Question

Text messaging is a type of which promotion strategy?

Options:

A . Personal selling

B . Sales promotion

C . Direct marketing

D . Public relations

Answer: Option C

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Question 2. The element of service quality which is defined as 'the knowledge and courtesy of employees and their ability to convey ....of employees and their ability to convey trust and confidence'

Question 3. Attributes where consumers can evaluate only during or after the consumption process is known as....

Question 4. The moments of interaction between the customer and the service firm are called:....

Question 5. Services that do not meet customer expectations are called:....

Question 6. The difference between desired service and the level of service considered adequate is known as....

Question 7. Service failures involving problematic customer include _________.....

Question 8. What are the five principle dimensions to judge service quality?....

Question 9. A firm's reaction to a customer complaint that results in customer satisfaction and goodwill is called a:....

Question 10. Consumer complaints tend to be:....

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