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MCQs

Total Questions : 265 | Page 11 of 27 pages
Question 101. 'A' and 'an' are the ___________--articles
  1.    Definite
  2.    Indefinite
  3.    Particular
  4.    Specified
 Discuss Question
Answer: Option B. -> Indefinite
Question 102. Another thing that you have to avoid is adding to OHP’s with a ________ during a talk.
  1.    Chalk
  2.    Pencil
  3.    Pen
  4.    Marker
 Discuss Question
Answer: Option C. -> Pen
Question 103. A positive statement (in a question tag) takes a ___________tag.
  1.    Negative
  2.    Positive
  3.    Question
  4.    Answer
 Discuss Question
Answer: Option A. -> Negative
Question 104. In _____ Listening the main intention is to seek certain information which will be appreciated.
  1.    Empathetic
  2.    Appreciative
  3.    Evaluative
  4.    Dialogic
 Discuss Question
Answer: Option B. -> Appreciative
Question 105. Hearing is only an important component of ________.
  1.    Hearing
  2.    Listening
  3.    Talking
  4.    Speaking
 Discuss Question
Answer: Option B. -> Listening
Question 106. _________ Is an aggressive behavior and will most likely bring a negative response from the speaker.
  1.    Interrupting
  2.    Yawning
  3.    Slapping
  4.    Dancing
 Discuss Question
Answer: Option A. -> Interrupting
Question 107. It is important to choose the right environment because it will help the listener focus & avoid
  1.    Attrition
  2.    Distractions
  3.    Disturbances
  4.    Noise
 Discuss Question
Answer: Option B. -> Distractions
Question 108. Semantic market are the links between two _________.
  1.    Words
  2.    Phrases
  3.    Clauses
  4.    Sentences
 Discuss Question
Answer: Option D. -> Sentences
Question 109. __________ Customer not only returns to your organization for a second time but also tells about his satisfaction others.
  1.    Unsatisfied
  2.    Impatient
  3.    Satisfied
  4.    Patient
 Discuss Question
Answer: Option C. -> Satisfied
Question 110. Always ____ the customer for calling
  1.    Slap
  2.    Reprimand
  3.    Thank
  4.    Never thank
 Discuss Question
Answer: Option C. -> Thank

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