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Total Questions : 265 | Page 2 of 27 pages
Question 11. The semantic markers used to indicate the development of ideas or to list the ideas arethe semantic markers used to indicate the development of ideas or to list the ideas are :
1. Primarily
2. Secondly
3. Finally
4. Consequently
  1.    3, 2, 4
  2.    1, 2, 4
  3.    1, 3, 4
  4.    1, 2, 3
 Discuss Question
Answer: Option D. -> 1, 2, 3
Question 12. Difference in values and perceptions which may effect the interpretation of the message by the receiver is called ________ barrier,
A tendency to judge, evahiate, approve or disapprove the views is called _________ barrier,
  1.    Channel, environment
  2.    Semantic, cultural
  3.    Cultural, channel
  4.    Environmental, channel
 Discuss Question
Answer: Option C. -> Cultural, channel
Question 13. 1. Use of a foreign language is a linguistic or ___________ barriers,
2. Multiple meaning of words can create ________ barriers,
3. Lack of coordination between department causes ________ barriers,
  1.    Semantic, cultural, individual
  2.    Noise, physical, individual
  3.    Cultural, semantic, organizational
  4.    Channel, cultural, semantic
 Discuss Question
Answer: Option C. -> Cultural, semantic, organizational
Question 14. A noun may be defined as the name of a ___________, ___________or __________.
  1.    Building city, town
  2.    Person, place or thing
  3.    Fruit, city, cat
  4.    Animal, city fruit
 Discuss Question
Answer: Option B. -> Person, place or thing
Question 15. 1. Right environment is important because it will help the listener focus on what he is listening and avoid __________.
2. When you are too _________ involved in listening you tend to hear what you want to hear & not what is actually said.
  1.    Attractions, Emotionally
  2.    Distractions, Physically
  3.    Distractions, Emotionally
  4.    Attractions, Physically
 Discuss Question
Answer: Option C. -> Distractions, Emotionally
Question 16. 1. The best first line of defense when you meet a difficult customer is _________ bring sympathetic to him.
2. Tack ling a customer who is not satisfied with the treatment he has received needs __________ hearing.
  1.    Anger, Impatient
  2.    Listening, Patient
  3.    Reading, Doctor
  4.    Patient, Listening
 Discuss Question
Answer: Option B. -> Listening, Patient
Question 17. Articles in English may be classified are _________&__________.
1. Specific
2. Concrete
3. Definite
4. Indefinite
  1.    1, 2
  2.    2, 3
  3.    3, 4
  4.    4, 1
 Discuss Question
Answer: Option C. -> 3, 4
Question 18. Which of them is required as a skill while reading
  1.    Ability to interpret
  2.    Knowledge
  3.    Reason for reading
  4.    All of the Above
 Discuss Question
Answer: Option D. -> All of the Above
Question 19. The plural of hero is
  1.    Heros
  2.    Heroes
  3.    Actor
  4.    None
 Discuss Question
Answer: Option B. -> Heroes
Question 20. 1. ________ is used before ‘university’
2. ________ is used before ‘hour’
  1.    An, A
  2.    A, An
  3.    The, A
  4.    An, The
 Discuss Question
Answer: Option B. -> A, An

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