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MCQs

Total Questions : 204 | Page 4 of 21 pages
Question 31. Which of the following is not a tangible benefit of following TQM?
  1.    Increased profitability
  2.    Increased market and customers
  3.    Improved productivity
  4.    Increase in quality costs
 Discuss Question
Answer: Option D. -> Increase in quality costs
Answer: (d).Increase in quality costs
Question 32. The product quality after using TQM philosophy _______
  1.    Increases
  2.    Decreases
  3.    Remains the same
  4.    We cannot comment on product quality
 Discuss Question
Answer: Option A. -> Increases
Answer: (a).Increases
Question 33. Which of the following is not an intangible benefit of following TQM?
  1.    Better company image
  2.    Enhanced problem-solving capacity
  3.    Enhancement of job interest
  4.    Reduction in customer satisfaction
 Discuss Question
Answer: Option D. -> Reduction in customer satisfaction
Answer: (d).Reduction in customer satisfaction
Question 34. Employee participation after using TQM philosophy _______
  1.    Declines
  2.    Remains the same
  3.    Improves
  4.    We cannot comment on working relationships
 Discuss Question
Answer: Option C. -> Improves
Answer: (c).Improves
Question 35. The working relationships after using TQM philosophy _______
  1.    Declines
  2.    Remains the same
  3.    Improves
  4.    We cannot comment on working relationships
 Discuss Question
Answer: Option C. -> Improves
Answer: (c).Improves
Question 36. Who among the following is not an American Quality Guru?
  1.    Crosby
  2.    Ishikawa
  3.    Juran
  4.    Deming
 Discuss Question
Answer: Option B. -> Ishikawa
Answer: (b).Ishikawa
Question 37. Which of the following is not a contribution made by Deming?
  1.    Deming’s 14 points
  2.    System of Profound Knowledge
  3.    Deming Cycle
  4.    Taguchi Loss Function
 Discuss Question
Answer: Option D. -> Taguchi Loss Function
Answer: (d).Taguchi Loss Function
Question 38. According to Deming’s 14 points, which of the following is the meaning of ‘Cease dependence on inspection to achieve quality’?
  1.    Eliminate the need for inspection on a mass basis
  2.    Inspection is not good for the product
  3.    Inspection is independent
  4.    Inspection cannot bring quality in products
 Discuss Question
Answer: Option A. -> Eliminate the need for inspection on a mass basis
Answer: (a).Eliminate the need for inspection on a mass basis
Question 39. According to Deming’s 14 points, which of the following is the meaning of ‘Adopt the new philosophy’?
  1.    To adopt the new philosophy that was displayed in the newspaper
  2.    To hire new philosophy for the company
  3.    To be aware of new challenges, responsibilities and to adopt them
  4.    To sell old philosophy and start a new philosophy
 Discuss Question
Answer: Option C. -> To be aware of new challenges, responsibilities and to adopt them
Answer: (c).To be aware of new challenges, responsibilities and to adopt them
Question 40. Which of the following does not belong to Deming’s 14 points on route to quality?
  1.    Create constancy of purpose towards improvement of product and services
  2.    Adopt the new philosophy
  3.    Cease dependence on inspection to achieve quality
  4.    Start the practice of awarding business on the basis of price tag
 Discuss Question
Answer: Option D. -> Start the practice of awarding business on the basis of price tag
Answer: (d).Start the practice of awarding business on the basis of price tag

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