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MCQs

Total Questions : 204 | Page 3 of 21 pages
Question 21. Benchmarking is a TQM technique.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 22. Which of the following is the kind of planning approach a company following TQM follows?
  1.    Strategic, random approach
  2.    Strategic, systematic approach
  3.    Random approach
  4.    Normal approach
 Discuss Question
Answer: Option B. -> Strategic, systematic approach
Answer: (b).Strategic, systematic approach
Question 23. For proper implementation of TQM, we need ________________
  1.    To form a confidential group within the company
  2.    To have two managers in the company
  3.    To have effective communication between employees
  4.    To have intermittent communication between employees
 Discuss Question
Answer: Option C. -> To have effective communication between employees
Answer: (c).To have effective communication between employees
Question 24. Decisions in a company which follows TQM is _______
  1.    Taken on the basis of the manager’s knowledge
  2.    Taken on the basis of the founder’s knowledge
  3.    Taken on the basis of the co-founder’s knowledge
  4.    Fact-based
 Discuss Question
Answer: Option D. -> Fact-based
Answer: (d).Fact-based
Question 25. What is the kind of focus put in a company’s processes in TQM?
  1.    Unsteady improvement
  2.    Passive improvement
  3.    Continual improvement
  4.    Steady improvement
 Discuss Question
Answer: Option C. -> Continual improvement
Answer: (c).Continual improvement
Question 26. Quality is a predictable degree of uniformity and dependability at a low cost and suited to the market. Identify the quality guru who said this.
  1.    Ishikawa
  2.    Shingo
  3.    Deming
  4.    Harrington
 Discuss Question
Answer: Option C. -> Deming
Answer: (c).Deming
Question 27. What does the abbreviation A.S.Q stand for?
  1.    American Society for Quality
  2.    American Standard of Quality
  3.    Asian Society for Quality
  4.    Asian Standard for Quality
 Discuss Question
Answer: Option A. -> American Society for Quality
Answer: (a).American Society for Quality
Question 28. According to Deming’s Quality Chain Reaction, quality improvement results in decreased productivity.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option B. -> False
Answer: (b).False
Question 29. Quality is in its essence, a way of managing the organization. Identify the quality guru who said this.
  1.    Deming
  2.    Juran
  3.    Feigenbaum
  4.    Shingo
 Discuss Question
Answer: Option C. -> Feigenbaum
Answer: (c).Feigenbaum
Question 30. Quality is the minimum loss imparted by a product to society from the time product is shipped. Identify the quality guru who said this.
  1.    Shingo
  2.    Taguchi
  3.    Crosby
  4.    Juran
 Discuss Question
Answer: Option B. -> Taguchi
Answer: (b).Taguchi

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