Which of the following is not an intangible benefit of following TQM? Options: A . &nbspBetter company image B . &nbspEnhanced problem-solving capacity C . &nbspEnhancement of job interest D . &nbspReduction in customer satisfaction

Which of the following is not an intangible benefit of following TQM?

Question

Which of the following is not an intangible benefit of following TQM?

Options:

A . Better company image

B . Enhanced problem-solving capacity

C . Enhancement of job interest

D . Reduction in customer satisfaction

Answer: Option D
Answer: (d).Reduction in customer satisfaction

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