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MCQs

Total Questions : 204 | Page 18 of 21 pages
Question 171. The guide for the organization as to how the organization would provide products and services to its customers is called the _________
  1.    Quality Policy Statement
  2.    Product and Service Statement
  3.    Product Statement
  4.    Service Statement
 Discuss Question
Answer: Option A. -> Quality Policy Statement
Answer: (a).Quality Policy Statement
Question 172. Which of the following is not a key element of a Mission Statement?
  1.    Obligation to Stakeholders
  2.    Scope of the Business
  3.    View of the Future
  4.    Quality Policy
 Discuss Question
Answer: Option D. -> Quality Policy
Answer: (d).Quality Policy
Question 173. The quality policy should be written by the CEO and feedback from its employees is needed.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 174. The quality policy is approved by the __________
  1.    Quality Improvement Team
  2.    Quality Council
  3.    Quality Control Team
  4.    Quality Assurance Team
 Discuss Question
Answer: Option B. -> Quality Council
Answer: (b).Quality Council
Question 175. Which of the following does not belong to Prevention Costs?
  1.    Marketing research
  2.    Customer/User perception surveys
  3.    Design quality progress reviews
  4.    Lost sales
 Discuss Question
Answer: Option D. -> Lost sales
Answer: (d).Lost sales
Question 176. Which of the following does not belong to Prevention Costs?
  1.    Design support activities
  2.    Product design qualification test
  3.    Service design qualification
  4.    Downgraded end-product or service
 Discuss Question
Answer: Option D. -> Downgraded end-product or service
Answer: (d).Downgraded end-product or service
Question 177. Which of the following does not belong to Internal Failure Costs?
  1.    Rework due to Design Changes
  2.    Scrap due to Design Changes
  3.    Design Corrective Action
  4.    Returned Goods
 Discuss Question
Answer: Option D. -> Returned Goods
Answer: (d).Returned Goods
Question 178. Which of the following does not belong to Internal Failure Costs?
  1.    Uncontrolled Material Losses
  2.    Purchased Material Replacement Costs
  3.    Re-inspection / Retest Costs
  4.    Supplier Reviews
 Discuss Question
Answer: Option D. -> Supplier Reviews
Answer: (d).Supplier Reviews
Question 179. Which of the following does not belong to External Failure Costs?
  1.    Complaint investigations
  2.    Warranty claims
  3.    Liability costs
  4.    Supplier quality planning
 Discuss Question
Answer: Option D. -> Supplier quality planning
Answer: (d).Supplier quality planning
Question 180. Quality cost per rupee of production cost is called _______
  1.    Labor base index
  2.    Cost base index
  3.    Sales base index
  4.    Production base index
 Discuss Question
Answer: Option B. -> Cost base index
Answer: (b).Cost base index

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