The difference between which two expectation standards is the zone of tolerance? Options: A . &nbspDesired service, adequate service B . &nbspProfessional service, adequate service C . &nbspDesired Service, optimal service D . &nbspDesired service, advance service

The difference between which two expectation standards is the zone of tolerance?

Question

The difference between which two expectation standards is the zone of tolerance?

Options:

A . Desired service, adequate service

B . Professional service, adequate service

C . Desired Service, optimal service

D . Desired service, advance service

Answer: Option A

Submit Your Solution Below and Earn Points !

Next Question

Question 1. In a services context, distribution embraces all of the following elements EXCEPT ___________.....

Question 2. Which is a type of auction?....

Question 3. Research has shown that younger and higher income customers are more likely to use __________ channels.....

Question 4. What is the sequence of steps for the service recovery process?....

Question 5. __________ has become a popular way to expand delivery of an effective service concept to multiple sites without the lev....the level of investment capital that would be otherwise needed.

Question 6. __________ are the only service distributors which o not require direct human interactions.....

Question 7. _________ is an attitude formed by a long-term, overall evaluation of a firm's performance.....

Question 8. The collection of strategies and tactics firms use to scientifically manage demand for their products and services is kn....manage demand for their products and services is known as

Question 9. Which of the following statements pertaining to the SERVQUAL scale is correct?....

Question 10. Which of the following is not one the five dimensions that is measured by the SERVQUAL SCALE?....

Chapter 1 - GLOBAL STEEL SCENARIO & INDIAN STEEL INDUSTRY Part 1 : (13-04-2024) INDUSTRY AND COMPANY AWARENESS (ICA)

Direction Sense Test Part 1 Reasoning (Hindi)

Chapter 1 - RMHP / OHP / OB & BP Part 1 : (14-02-2024) GPOE

Cube & Cuboid Part 1 Reasoning (Hindi)

Data Interpretation (DI) Basic Concept Reasoning (Hindi)

Counting Figures Part 1 Counting Of Straight Lines Reasoning (Hindi)

Sail E0 free webinar Webinars

Real Numbers Part 7 Class 10 Maths

Real Numbers Part 1 Class 10 Maths

Polynomials Part 1 Class 10 Maths

Pie Chart - Test Paper 1 Data Interpretation Reasoning & DI

Tabulation - Test Paper 2 Data Interpretation Reasoning & DI

Test Paper 1 Direction Sense Test Reasoning & DI

ICA , RDIC,GFM Free Modal Test Paper - Non - Technical Branch Old Syllabus 2022 - SAIL Junior Officer E0

GFM Combined 1 Free Revision Test SAIL JO E-0