Often, the best way to improve customer value, and beat the competition, is to b

Question

Often, the best way to improve customer value, and beat the competition, is to be first to satisfy a need that others have not even considered.

Options:

A . TRUE

B . FALSE

Answer: Option B

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Question 1. It is more costly to retain current customers by satisfying their needs, than to get new customers by taking them away f....get new customers by taking them away from a competitor.

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Question 5. Distinct characteristic of services is_____________....

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