All of the following are examples of services EXCEPT: Options: A . &nbspBanking B . &nbspHotels and motels C . &nbspTax preparation D . &nbspComputer software

All of the following are examples of services EXCEPT:

Question

All of the following are examples of services EXCEPT:

Options:

A . Banking

B . Hotels and motels

C . Tax preparation

D . Computer software

Answer: Option D

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Question 1. Services are typically produced and consumed simultaneously. This is an example of the ________ characteristic of servic....This is an example of the ________ characteristic of services.

Question 2. Services cannot be stored. This describes the ___________characteristic of services.....

Question 3. Examples of pure tangible goods include all of the following EXCEPT:....

Question 4. __________describes the employee’s skills in serving the client.....

Question 5. _____________ occurs when a company intentionally uses services as the stage, and goods as the props, to engage individu....individual customers in a way that creates a memorable event.

Question 6. SSTS refers to __________.....

Question 7. Top firms audit service performance by collecting _________ measurements to probe customer satisfiers and dissatisfies.....by collecting _________ measurements to probe customer satisfiers and dissatisfies.

Question 8. The services a customer expects are called the ______service package.....

Question 9. The fact that a business traveller may have one very positive check-in experience at a hotel and then a very negative ch....different employee on a subsequent visit is evidence of service:

Question 10. Added features to an offering are called _________ service features.....

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