The different forms of consumer grievance agencies around India are:

1.District forum

2. State commission

3. National commission

False. As per the Consumer Protection Act, 1986 it is necessary to carry the cash memo, as it is the authentic record that purchase is made. In the absence of cash memo, one cannot settle their grievance.

True. Big business houses have realised that their long-term interest lies in the satisfaction and welfare of the customers. Thus, they follow ethical standards and set up customer service centers to redress the problems and grievances of their customers.

Government protects the interest of consumers. The government has enacted various laws and legislation to protect the interest of customers.

Right to make a choice is the consumer right that refers to an assurance of availability, ability, and access to a variety of products.

The Consumer Protection Act, 1986 provides for six rights of consumers. The consumer protection councils set up under the Act are intended to promote and protect the various rights of consumers.

The given statement is true.

True. When consumers come together to represent their interests, it’s more likely that their voices will be heard.

The consumer has a right to get relief in case of defective goods or deficient services or the product or service falls short of his expectations. The Consumer Protection Act provides a number of reliefs to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc.

National commission is set up by the Central Government.