Sam purchased a pen from the market. The pen was not working clearly, legibly an

Question

Sam purchased a pen from the market. The pen was not working clearly, legibly and smoothly. Where did the manufacturer fail in terms of satisfying the needs of the customer?

Options:

A . The manufacturer failed to satisfy the implied need of the product

B . The manufacturer failed to impress his boss

C . The manufacturer failed to maintain the reputation of the company

D . The manufacturer failed to impress his supplier

Answer: Option A
Answer: (a).The manufacturer failed to satisfy the implied need of the product

Was this answer helpful ?

Next Question

Submit Solution

More Questions on This Topic :

Question 1. The state of affairs in which customers feel that their expectations have been met by the product features is known as _....been met by the product features is known as ______________

Question 2. The stated needs are the needs which the customer specifies for procurement of goods or services.....

Question 3. Which of the following is not a measure of Product Deficiency?....

Question 4. The state of affairs in which deficiencies (in goods or services) result in customer annoyance and complaints is known a....result in customer annoyance and complaints is known as ______________

Question 5. Surya inspected his newly purchased bicycle and found a defect on its saddle. He tells the manufacturer about it. The ma.... Which dimension of ‘product quality’ is poorly reflected here?

Question 6. Rajesh went to the market to purchase a khadi cloth for his father. The khadi cloth which the shopkeeper showed him was ....dimension of ‘product quality’ was poorly reflected by the shopkeeper?

Question 7. The dimension of ‘product quality’ which appreciates agile manufacturing is ________....

Question 8. Nancy went to purchase a new refrigerator for her house. She finds scratches on most of the refrigerators at the shop. W....shop. Which dimension of ‘product quality’ is poorly reflected here?

Question 9. Which dimension of ‘product quality’ is best reflected when a manufacturer ensures multiple slots in a mobile phone ....slots in a mobile phone for different sized sim cards?

Chapter 1 - GLOBAL STEEL SCENARIO & INDIAN STEEL INDUSTRY Part 1 : (13-04-2024) INDUSTRY AND COMPANY AWARENESS (ICA)

Direction Sense Test Part 1 Reasoning (Hindi)

Chapter 1 - RMHP / OHP / OB & BP Part 1 : (14-02-2024) GPOE

Cube & Cuboid Part 1 Reasoning (Hindi)

Data Interpretation (DI) Basic Concept Reasoning (Hindi)

Counting Figures Part 1 Counting Of Straight Lines Reasoning (Hindi)

Sail E0 free webinar Webinars

Real Numbers Part 7 Class 10 Maths

Real Numbers Part 1 Class 10 Maths

Polynomials Part 1 Class 10 Maths

Pie Chart - Test Paper 1 Data Interpretation Reasoning & DI

Tabulation - Test Paper 2 Data Interpretation Reasoning & DI

Test Paper 1 Direction Sense Test Reasoning & DI

ICA , RDIC,GFM Free Modal Test Paper - Non - Technical Branch Old Syllabus 2022 - SAIL Junior Officer E0

GFM Combined 1 Free Revision Test SAIL JO E-0

Submit Solution

More Questions on This Topic :

Latest Videos

Latest Test Papers