Surya inspected his newly purchased bicycle and found a defect on its saddle. He

Question

Surya inspected his newly purchased bicycle and found a defect on its saddle. He tells the manufacturer about it. The manufacturer charges ₹5000 for repairing it. Which dimension of ‘product quality’ is poorly reflected here?

Options:

A . Aesthetics

B . Features

C . Serviceability

D . Reputation

Answer: Option C
Answer: (c).Serviceability

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