Nancy went to purchase a new refrigerator for her house. She finds scratches on

Question

Nancy went to purchase a new refrigerator for her house. She finds scratches on most of the refrigerators at the shop. Which dimension of ‘product quality’ is poorly reflected here?

Options:

A . Aesthetics

B . Reputation

C . Durability

D . Reliability

Answer: Option A
Answer: (a).Aesthetics

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