Raju goes to the office from 9 am – 6 pm. He had enrolled himself at a gym cen

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Raju goes to the office from 9 am – 6 pm. He had enrolled himself at a gym center near his office. The gym is open from 6 am – 10 pm. Consider the timings of engagements of both Raju and the gym center, which dimension of ‘service quality’ is strongly promoted?

Options:

A . Timeliness

B . Accessibility and Convenience

C . Credibility

D . Reputation

Answer: Option B
Answer: (b).Accessibility and Convenience

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