Which ‘pillar of TQM’ refers to TQM’s environment of a committed and well-

Question

Which ‘pillar of TQM’ refers to TQM’s environment of a committed and well-trained workforce that participates in activities involving quality improvement?

Options:

A . Process Management

B . Employee Empowerment

C . Continuous Improvement

D . Customer Focus

Answer: Option B
Answer: (b).Employee Empowerment

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