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Question
Plans, policies and procedures are the functions of
Options:
A .  top level management
B .  middle level and bottom level management
C .  middle level management
D .  bottom level management
Answer: Option A
Plans, policies and procedures are the functions of top level management. These managers are responsible for controlling and overseeing the entire organization. They develop goals, strategic plans, company policies, and make decisions on the direction of the business. In addition, top-level managers play a significant role in the mobilization of outside resources.

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