In writing a complaint the following points should be kept in mind. Which of the

Question

In writing a complaint the following points should be kept in mind. Which of the following statement is True(T) or False(F) are given below.
1. Always be sarcastic angry or threatening
2. Write a long complaint letter
3. Send original documents

Options:

A . TTT

B . FFF

C . FTF

D . TFT

Answer: Option B
1. Always be polite
2. Write a short complaint letter
3. Send copy of documents

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