Question
1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.
2. We should always __________ the customer for calling & complaining.
2. We should always __________ the customer for calling & complaining.
Answer: Option B
1. A Patient & active Listening is the best answer to satisfy even the most short tempered customer.
2. We should always thank the customer for calling & complaining.
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1. A Patient & active Listening is the best answer to satisfy even the most short tempered customer.
2. We should always thank the customer for calling & complaining.
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