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Question
Company A and Company B are two social networking service companies. It has been found that Company A shares a user’s private information with undetectable sources while Company B is not accused of any such activities. Which dimension of ‘service quality’ is at stake?
Options:
A .  Security
B .  Empathy
C .  Responsiveness
D .  Durability
Answer: Option A
Answer: (a).Security

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