Total Quality Management

TQM LEADERSHIP MCQs

Total Questions : 46

Page 1 of 5 pages
Question 1. Which of the following is false regarding the kind of environment quality leaders try to build in a company?
  1.    Empowerment
  2.    Innovation
  3.    Agility
  4.    Localized learning
 Discuss Question
Answer is Option D. -> Localized learning
Answer: (d).Localized learning
Question 2. Which of the false regarding quality leaders reviewing organizational performance?
  1.    They review organizational performance but not their own performance
  2.    They review organizational performance and also their own performance
  3.    They don’t review organizational performance as they hate it
  4.    They don’t review organizational performance as they don’t have time for it
 Discuss Question
Answer is Option B. -> They review organizational performance and also their own performance
Answer: (b).They review organizational performance and also their own performance
Question 3. Which of the following is an autocratic style of leadership?
  1.    Directing style of leadership
  2.    Consultative style of leadership
  3.    Participative style of leadership
  4.    Delegating style of leadership
 Discuss Question
Answer is Option A. -> Directing style of leadership
Answer: (a).Directing style of leadership
Question 4. In which of the following leadership styles the workforce have little input or feedback?
  1.    Directing style of leadership
  2.    Consultative style of leadership
  3.    Participative style of leadership
  4.    Delegating style of leadership
 Discuss Question
Answer is Option A. -> Directing style of leadership
Answer: (a).Directing style of leadership
Question 5. The type of leadership style in which the leader seeks input from those working under him/her is called _________
  1.    Indirect style of leadership
  2.    Consultative style of leadership
  3.    Direct style of leadership
  4.    Delegating style of leadership
 Discuss Question
Answer is Option B. -> Consultative style of leadership
Answer: (b).Consultative style of leadership
Question 6. Which values does an effective leader focus on?
  1.    Trust and respect of individuals
  2.    Openness
  3.    Teamwork
  4.    Disintegration
 Discuss Question
Answer is Option D. -> Disintegration
Answer: (d).Disintegration
Question 7. A _______ is a team that provides overall direction for achieving total quality culture.
  1.    Quality Council
  2.    Quality Management
  3.    Quality Chancellor
  4.    Quality Commissioner
 Discuss Question
Answer is Option A. -> Quality Council
Answer: (a).Quality Council
Question 8. The vision of a leader is crucial during times when the customer needs change.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer is Option A. -> True
Answer: (a).True
Question 9. Leaders empower employees to take and assume ownership of problems or opportunities and to be pro-active.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer is Option A. -> True
Answer: (a).True
Question 10. When did the Quality Council of India form?
  1.    1993
  2.    1997
  3.    1998
  4.    1999
 Discuss Question
Answer is Option B. -> 1997
Answer: (b).1997