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MCQs

Total Questions : 46 | Page 4 of 5 pages
Question 31. Which of the following statement is incorrect with respect to strategic quality planning cycle?
  1.    The identification of customer needs is the first step
  2.    The determination of customer positioning is the second step
  3.    It is necessary to predict the future and is the third step
  4.    The study of gap analysis and how to open the gap
 Discuss Question
Answer: Option D. -> The study of gap analysis and how to open the gap
Answer: (d).The study of gap analysis and how to open the gap
Question 32. Quality leaders focus on _____________ rather than maintenance.
  1.    Continuous improvement
  2.    Discontinuous improvement
  3.    Static improvement
  4.    Aesthetics
 Discuss Question
Answer: Option A. -> Continuous improvement
Answer: (a).Continuous improvement
Question 33. Quality leaders support benchmarking.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 34. Which of the following is false regarding quality leaders promoting teamwork?
  1.    Multidisciplinary teamwork
  2.    Create involvement
  3.    Active participation of everyone
  4.    Discourage involvement
 Discuss Question
Answer: Option D. -> Discourage involvement
Answer: (d).Discourage involvement
Question 35. Quality leaders encourage _______ over ________ when we consider functions of various departments in a company.
  1.    Collaboration, competition
  2.    Competition, collaboration
  3.    Competition, threat
  4.    Threat, collaboration
 Discuss Question
Answer: Option A. -> Collaboration, competition
Answer: (a).Collaboration, competition
Question 36. Quality Leaders _________ people rather than directing and supervising them.
  1.    Train and coach
  2.    Scold
  3.    Threaten
  4.    Fire
 Discuss Question
Answer: Option A. -> Train and coach
Answer: (a).Train and coach
Question 37. Which of the following is false regarding Participative Style of Leadership?
  1.    Leader assigns work to the workforce
  2.    Leader provides guidance during the work process
  3.    Leader makes decision based on the conclusions made by the workforce
  4.    Leader doesn’t assign any task to its workforce
 Discuss Question
Answer: Option D. -> Leader doesn’t assign any task to its workforce
Answer: (d).Leader doesn’t assign any task to its workforce
Question 38. In consultative style of leadership, the _______ is the final decision maker.
  1.    Leader
  2.    Workforce
  3.    Founder
  4.    Co-founder
 Discuss Question
Answer: Option A. -> Leader
Answer: (a).Leader
Question 39. Which of the following is not a kind of leadership skill required for effective leadership?
  1.    Vision
  2.    Empowerment
  3.    Intuition
  4.    Threat
 Discuss Question
Answer: Option D. -> Threat
Answer: (d).Threat
Question 40. _______ occurs when leaders integrate their values into the company’s system.
  1.    Intuition
  2.    Self – understanding
  3.    Value congruence
  4.    Vision
 Discuss Question
Answer: Option C. -> Value congruence
Answer: (c).Value congruence

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