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MCQs

Total Questions : 204 | Page 14 of 21 pages
Question 131. A company is known to have a reward policy for its employees. The manager gives its employees a chance to improve if a mistake is conducted by them. What can you infer about the management culture?
  1.    Traditional Management
  2.    Total Quality Management
  3.    Supply Chain Management
  4.    Sales Management
 Discuss Question
Answer: Option B. -> Total Quality Management
Answer: (b).Total Quality Management
Question 132. In Company A, the workers who are involved in producing a product are responsible for its quality. In Company B, everyone in the organization including the top executives is responsible for producing quality products. What can you infer about the management culture?
  1.    Company A follows traditional management, Company B follows TQM
  2.    Company B follows traditional management, Company A follows TQM
  3.    Company A and Company B follows traditional management
  4.    Company A and Company B follows TQM
 Discuss Question
Answer: Option A. -> Company A follows traditional management, Company B follows TQM
Answer: (a).Company A follows traditional management, Company B follows TQM
Question 133. In traditional management, individual employees are held accountable for the presence of a defect.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 134. The manager of a company is known to threaten his employees for the presence of a defect. What can you infer about the management culture?
  1.    Traditional Management
  2.    Total Quality Management
  3.    Supply Chain Management
  4.    Sales Management
 Discuss Question
Answer: Option A. -> Traditional Management
Answer: (a).Traditional Management
Question 135. In Company E, the supervisors and employees solve problems based on their individual knowledge, skills, and instincts. In Company F, everyone in the organization solves problems based on substantive data. What can you infer about the management culture?
  1.    Company E follows traditional management, Company F follows TQM
  2.    Company F follows traditional management, Company E follows TQM
  3.    Company E and Company F follows traditional management
  4.    Company E and Company F follows TQM
 Discuss Question
Answer: Option A. -> Company E follows traditional management, Company F follows TQM
Answer: (a).Company E follows traditional management, Company F follows TQM
Question 136. Which of the following is a principle of TQM?
  1.    Product-centered system
  2.    Customer-focus
  3.    Intermittent improvement
  4.    Decisions made by top executives only
 Discuss Question
Answer: Option B. -> Customer-focus
Answer: (b).Customer-focus
Question 137. To attain customer satisfaction, which of the following is mandatory in TQM?
  1.    Total employee involvement
  2.    Manager involvement
  3.    Founder involvement
  4.    Co-founder involvement
 Discuss Question
Answer: Option A. -> Total employee involvement
Answer: (a).Total employee involvement
Question 138. The customer determines the level of quality.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 139. Which of the following is a principle of TQM?
  1.    Process-centered
  2.    Product-centered
  3.    External customer focus only
  4.    Internal customer focus only
 Discuss Question
Answer: Option A. -> Process-centered
Answer: (a).Process-centered
Question 140. The lack of proper training to the employees can act as a barrier to TQM implementation.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True

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