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Question
Always ____ the customer for calling
Options:
A .  Slap
B .  Reprimand
C .  Thank
D .  Never thank
Answer: Option C
Always thank the customer for calling. Feeling unappreciated may prompt your customers to take their business elsewhere, in favor of a company that will value their business. Customer appreciation is important for many reasons. First and foremost, it can help make customers happy. Real appreciation stems from a feeling that we truly care for our customers.

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