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Uidai Aadhaar Supervisor Certification

IMPROVE CUSTOMER SATISFACTION MCQs

Total Questions : 90

Page 1 of 9 pages
Question 1. In case of Child Enrolment, Operator/Supervisor should become their parent or guardian for Enrolment?
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't Say
 Discuss Question
Answer is Option B. -> False
Answer: (b).False
Question 2. Operator/Supervisor should act as Head of Family in case the resident does not have valid document?
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't Say
 Discuss Question
Answer is Option B. -> False
Answer: (b).False
Question 3. In case Incorrect document/blank paper/news paper is used for Enrolment purpose by the Operator what will happen?
  1.    Enrolment will be rejected
  2.    Strict action against the Operator will be taken
  3.    None of the above
  4.    All the given options
 Discuss Question
Answer is Option D. -> All the given options
Answer: (d).All the given options
Question 4. Whose Mobile Number or Email should be added while performing Aadhaar Enrolment?
  1.    Resident
  2.    Operator/Super visor
  3.    Local representative
  4.    None of the above
 Discuss Question
Answer is Option A. -> Resident
Answer: (a).Resident
Question 5. News paper or any blanck paper can be used as supporting PoI and PoA.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't Say
 Discuss Question
Answer is Option B. -> False
Answer: (b).False
Question 6. How many days does it take to generate Aadhaar?
  1.    upto 90 days from the day of Enrolment
  2.    30 days from the day after verification of details is completed
  3.    1 Week from the day of receipt of enrolment packet by UIDAI from the EA
  4.    30 days from the day EA sends the enrolment packet to UIDAI
 Discuss Question
Answer is Option A. -> upto 90 days from the day of Enrolment
Answer: (a).upto 90 days from the day of Enrolment
Question 7. What is the mode of delivery of Aadhaar?
  1.    Through DHL service and email
  2.    Download through Aadhaar webportal using registered mobile number
  3.    Through Indian Postal Service
  4.    Both b and c
 Discuss Question
Answer is Option D. -> Both b and c
Answer: (d).Both b and c
Question 8. To which of the following numbers can a resident call to know the status of Aadhaar?
  1.    1947
  2.    55563
  3.    51969
  4.    1952
 Discuss Question
Answer is Option C. -> 51969
Answer: (c).51969
Question 9. Delivery of Aadhaar takes up to 90 days.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't Say
 Discuss Question
Answer is Option A. -> True
Answer: (a).True
Question 10. A resident lost his Aadhaar letter and Enrolment ID -EID is available. What is the process of requesting for Aadhaar status through SMS?
  1.    SMS 'UID STATUS < 14 DIGIT EID >' and send to 51969
  2.    SMS 'UID STATUS < 28 DIGIT EID > and send to 51969
  3.    SMS 'UID EAADHAAR < Aadhaar >'<Moble Number> and send to 51969
  4.    Both a and b
 Discuss Question
Answer is Option D. -> Both a and b
Answer: (d).Both a and b
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Sub Topics

  • Aadhaar Enrolment And Update Process
  • Capturing Demographic And Biometric Details
  • Guidelines For Enrolment Operator
  • Handling Exceptions
  • Improve Customer Satisfaction
  • Introduction To Uidai And Aadhaar
  • Offences And Penalties
  • Registrars And Enrolling Agencies

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