12th Grade > Business Studies
DIRECTING MCQs
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A
Abraham Maslow developed the 'Need Hierarchy' theory.
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A
Decoding is the process of translating the encoded message into the effective language by the receiver.
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A
True. Displaying the name of an employee on the company's notice board because of his remarkable performance is an example of employee recognition programmes.
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Grapevine refers to the part of informal communication that cuts across formal channels of communication.
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B
A superior communicates with his subordinate is an example of downward communication.
Neeraj, a sales representative of 'Omida Ltd' has changed seven jobs in the last one year. He is a hard working person but is not able to finalise deals with the customers due to his inadequate vocabulary and omission of needed words. Sometimes he uses wrong words because of which intended meaning is not conveyed. All this creates a misunderstanding between him and his clients. State the category of this communication barrier.
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A
A semantic barrier is the category of the above communication barrier.
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'Better human relationships' is one of the advantages of informal type of communication.
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Non-monetary incentive is being referred to in the above situation.
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Negative motivation is the kind of motivation that is applied by Ekta.
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B
Probability network is a network where any person can communicate with anyone else randomly.