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MCQs

Total Questions : 86 | Page 8 of 9 pages
Question 71. Juran’s Trilogy diagram is a plot between ______ and _______
  1.    Time, percent defective
  2.    Distance, percent defective
  3.    Speed, percent defective
  4.    Velocity, percent defective
 Discuss Question
Answer: Option A. -> Time, percent defective
Answer: (a).Time, percent defective
Question 72. Who gave the classification of five types of quality problems?
  1.    Deming
  2.    Gerald F. Smith
  3.    Crosby
  4.    Juran
 Discuss Question
Answer: Option B. -> Gerald F. Smith
Answer: (b).Gerald F. Smith
Question 73. Compliance problems can be identified by comparing with standards or by collecting feedback from internal and/or external customers.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 74. When a structured system having standardized inputs, processes, and outputs is performing unacceptably from the customer’s point of view, then we have _________
  1.    Compliance problems
  2.    Unstructured problems
  3.    Efficiency problems
  4.    Product-design problems
 Discuss Question
Answer: Option A. -> Compliance problems
Answer: (a).Compliance problems
Question 75. Unstructured problems can be identified through negative customer feedback.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 76. How are unstructured problems different from compliance problems?
  1.    Compliance problems are not specified by standards
  2.    Compliance problems cannot be collected by feedback process
  3.    Unstructured problems are not specified by standards
  4.    There is no difference, both are similar
 Discuss Question
Answer: Option C. -> Unstructured problems are not specified by standards
Answer: (c).Unstructured problems are not specified by standards
Question 77. In which quality improvement strategy, improvements to processes, products and services are achieved on an incremental basis?
  1.    Rejuvenate strategy
  2.    Refinement strategy
  3.    Renovation strategy
  4.    Reinvention strategy
 Discuss Question
Answer: Option B. -> Refinement strategy
Answer: (b).Refinement strategy
Question 78. Implementing refinement strategy improves efficiency and effectiveness.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 79. The combinations of ________ are involved in organizational programs such as process improvement teams, suggestion systems, and empowerment.
  1.    Repair and refinement strategies
  2.    Refinement and renovation strategies
  3.    Renovation and reinvention strategies
  4.    Reinvention and repair strategies
 Discuss Question
Answer: Option A. -> Repair and refinement strategies
Answer: (a).Repair and refinement strategies
Question 80. Renovation strategy is ______ compared to repair and refinement strategy.
  1.    Equally costly
  2.    Less costly
  3.    More costly
  4.    Cost cannot be compared
 Discuss Question
Answer: Option C. -> More costly
Answer: (c).More costly

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