Question 11. After displaying the directory of a floppy disk, a different floppy is inserted into the drive. The contents of the original floppy continue to display regardless of the director requests on the other floppies placed in the drive. You remove the drive in question and install it into your test system, and it does not exhibit the problem. You should next replace the:

Question 12. What is the best ground for a conductive work bench?

Question 13. During boot-up, the memory test:

Question 14. A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you suggest that the customer do?

Question 15. When you are testing a fuse, you should set the Volt-OHM meter to what scale?

Question 16. What is the highest binary number that can be referred to on a three position jumper block?

Question 17. To install a second IDE drive into a computer, you must:

Question 18. During boot-up, the memory test:

Question 19. Which would you do first when troubleshooting a faulty monitor?

Question 20. IRQ6 is typically reserved for: