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Total Questions : 44 | Page 4 of 5 pages
Question 31. Which of these is a type of informal communication?
  1.    Reports
  2.    Orders
  3.    Instructions
  4.    Grapevine
 Discuss Question
Answer: Option D. -> Grapevine
Answer: (d).Grapevine
Question 32. Which of these is the most frequently used channel of communication?
  1.    Horizontal communication
  2.    Diagonal communication
  3.    Downward communication
  4.    Upward communication
 Discuss Question
Answer: Option A. -> Horizontal communication
Answer: (a).Horizontal communication
Question 33. Which of these is not a method for upward communication?
  1.    Open-door policy
  2.    Complaints
  3.    Suggestion boxes
  4.    Scolding
 Discuss Question
Answer: Option D. -> Scolding
Answer: (d).Scolding
Question 34. Rumors spreading in any organization follow the grapevine.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 35. In which of these problems, is the actual message lost in the abundance of transmitted information?
  1.    Selecting perception
  2.    Over communication
  3.    Under communication
  4.    Filtering
 Discuss Question
Answer: Option B. -> Over communication
Answer: (b).Over communication
Question 36. _______ means to impart understanding of the message.
  1.    Encoding
  2.    Receiver
  3.    Decoding
  4.    Feedback
 Discuss Question
Answer: Option C. -> Decoding
Answer: (c).Decoding
Question 37. Communication should serve as a conflict- reduction exercise.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't say
 Discuss Question
Answer: Option A. -> True
Answer: (a).True
Question 38. ______ is the first enemy of communication.
  1.    Noise
  2.    Clarity
  3.    Politeness
  4.    Completeness
 Discuss Question
Answer: Option A. -> Noise
Answer: (a).Noise
Question 39. When is the communication process complete?
  1.    When the sender transmits the message
  2.    When the message enters the channel
  3.    When the message leaves the channel
  4.    When the receiver understands the message.
 Discuss Question
Answer: Option D. -> When the receiver understands the message.
Answer: (d).When the receiver understands the message.
Question 40. Which of these grapevine chains is random?
  1.    Single strand
  2.    Cluster
  3.    Probability
  4.    Gossip
 Discuss Question
Answer: Option C. -> Probability
Answer: (c).Probability

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