According to service quality model, the ability to provide the service accuratel

Question

According to service quality model, the ability to provide the service accurately and dependably is classified as

Options:

A . empathy

B . reliability

C . responsiveness

D . assurance

Answer: Option B
Answer: (b).reliability

Was this answer helpful ?

Next Question

More Questions on This Topic :

Question 1. To create strategy between demand and supply, the peak time efficiency, shared services and increased service participat....efficiency, shared services and increased service participation are strategies of

Question 2. The purchase cost of product is included into cost of maintenance and is subtracted from discounted salvage value to cal....maintenance and is subtracted from discounted salvage value to calculate

Question 3. The marketing which describes the skills to serve the clients is classified as....

Question 4. The categories of services mix and intangible are classified as the example of....

Question 5. The qualities of product that buyers evaluate after purchasing the product is classified as....

Question 6. The churches, museums and charities are examples of the services of....

Question 7. If the price of product is $150, cost of maintenance is $15 and the discounted salvage value is $85, then the life cycle....is $85, then the life cycle cost of product is

Question 8. The set of services expected by the customers are classified as....

Question 9. The marketing done by motivating and training of employees for differential customer services is classified as....

Question 10. To create fit between demand and supply, the non-peak demand, complementary services, differential pricing and reservati....services, differential pricing and reservations systems are the strategies of

Chapter 1 - GLOBAL STEEL SCENARIO & INDIAN STEEL INDUSTRY Part 1 : (13-04-2024) INDUSTRY AND COMPANY AWARENESS (ICA)

Direction Sense Test Part 1 Reasoning (Hindi)

Chapter 1 - RMHP / OHP / OB & BP Part 1 : (14-02-2024) GPOE

Cube & Cuboid Part 1 Reasoning (Hindi)

Data Interpretation (DI) Basic Concept Reasoning (Hindi)

Counting Figures Part 1 Counting Of Straight Lines Reasoning (Hindi)

Sail E0 free webinar Webinars

Real Numbers Part 7 Class 10 Maths

Real Numbers Part 1 Class 10 Maths

Polynomials Part 1 Class 10 Maths

CBT Mixed Test 1 GPOE/GPA SAIL E0 2024

CBT Mixed Test 1 Reasoning SAIL E0 2024

GPOE / GPA Combined 1 Free CBT Mock Test SAIL E0 2024

Tabulation - Test Paper 5 Data Interpretation Reasoning & DI

Tabulation - Test Paper 4 Data Interpretation Reasoning & DI