A senior quality engineer during a training session trains his juniors about a particular common defect that has been found in their assembly. He has formulated a plan which will rectify the defect and ensure that the same defect does not pass further to the customers. Which of the following inference is incorrect? Options: A . &nbspThe organization has ensured that customer satisfaction is retained B . &nbspThe juniors will be capable of preventing the defect to pass further to the customers C . &nbspThe senior has understood that quality is correcting and preventing the loss, not living with loss D . &nbspThe customer forced them to rectify the defect

A senior quality engineer during a training session trains his juniors about a p

Question

A senior quality engineer during a training session trains his juniors about a particular common defect that has been found in their assembly. He has formulated a plan which will rectify the defect and ensure that the same defect does not pass further to the customers. Which of the following inference is incorrect?

Options:

A . The organization has ensured that customer satisfaction is retained

B . The juniors will be capable of preventing the defect to pass further to the customers

C . The senior has understood that quality is correcting and preventing the loss, not living with loss

D . The customer forced them to rectify the defect

Answer: Option D
Answer: (d).The customer forced them to rectify the defect

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