Question
A defect in a product produced by a company was reported to the quality division. The quality division rectified the defect and presented the solution to the rest of the members of the organization including its manager. But the organization delayed the implementation for more than a month. What will be the consequence of this act?
Answer: Option B
Answer: (b).The company will start to fail in satisfying customer needs and hence customer satisfaction
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Answer: (b).The company will start to fail in satisfying customer needs and hence customer satisfaction
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