Which of the following hypothetical situations best exemplifies the potential problem noted in the second sentence of the second paragraph indicated by (*)? Options: A . &nbsp A physician’s unconditional guarantee of satisfaction encourages patients to sue for malpractice if they are unhappy with the treatment they receive. B . &nbsp A lawyer’s unconditional guarantee of satisfaction makes clients suspect that the lawyer needs to find new clients quickly to increase the firm’s income. C . &nbsp A business consultant’s unconditional guarantee of satisfaction is undermined when the consultant fails to provide all of the services that are promised. D . &nbsp An architect’s unconditional guarantee of satisfaction makes clients wonder how often the architect’s buildings fail to please clients. E . &nbsp use its resources to prevent the passage of federal legislation that would have facilitated the formation of independent unions

Which of the following hypothetical situations best exemplifies the potential

Question

Which of the following hypothetical situations best exemplifies the potential problem noted in the second sentence of the second paragraph indicated by (*)?

Options:

A . A physician’s unconditional guarantee of satisfaction encourages patients to sue for malpractice if they are unhappy with the treatment they receive.

B . A lawyer’s unconditional guarantee of satisfaction makes clients suspect that the lawyer needs to find new clients quickly to increase the firm’s income.

C . A business consultant’s unconditional guarantee of satisfaction is undermined when the consultant fails to provide all of the services that are promised.

D . An architect’s unconditional guarantee of satisfaction makes clients wonder how often the architect’s buildings fail to please clients.

E . use its resources to prevent the passage of federal legislation that would have facilitated the formation of independent unions

Answer: Option D
:
D

The best answer is D.
The passage states that an unconditional guarantee “may, paradoxically, cause clients to doubt the service firm’s ability to deliver the promised level of service”. In D, an architect’s unconditional guarantee leads prospective clients to wonder whether previous clients have been satisfied with that architect’s work, a situation that exemplifies the paradox described in the passage.
Choice A describes a problem that would occur after a service has been rendered.
Similarly, in C, a guaranteed service has actually been judged unsatisfactory.
Choice B exemplifies the situation described in the passage: guarantees may suggest that a firm is “begging for business”.

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