What are the five principle dimensions to judge service quality? Options: A . &nbspReliability, responsiveness, assurance, empathy, tangibles B . &nbspReliability, response, assurance, empathy, tangibles C . &nbspReliability, responsiveness, assurance, empathy, targets D . &nbspReliability, responsiveness aspects, empathy, tangibles

What are the five principle dimensions to judge service quality?

Question

What are the five principle dimensions to judge service quality?

Options:

A . Reliability, responsiveness, assurance, empathy, tangibles

B . Reliability, response, assurance, empathy, tangibles

C . Reliability, responsiveness, assurance, empathy, targets

D . Reliability, responsiveness aspects, empathy, tangibles

Answer: Option A
Reliability, responsiveness, assurance, empathy and tangibles are the five principle dimensions to judge service quality.

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