The balanced scorecard perspective measures company's success in targeted segments of customers, this perspective can also be classified as Options: A . &nbspinternal business process perspective B . &nbspcustomer perspective C . &nbsplearning perspective D . &nbspfinancial perspective

The balanced scorecard perspective measures company's success in targeted se

Question

The balanced scorecard perspective measures company's success in targeted segments of customers, this perspective can also be classified as

Options:

A . internal business process perspective

B . customer perspective

C . learning perspective

D . financial perspective

Answer: Option B
Answer: (b).customer perspective

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