Sail E0 Webinar
Question
__________ is the environment in which the service is delivered and where the firm and customer interact and any tangible components that facilitates performance or communication of the service.
Options:
A .  Physical evidence
B .  Process
C .  Place
D .  People
Answer: Option A
Physical evidence is the environment in which the service is delivered and where the firm and customer interact and any tangible components that facilitates performance or communication of the service.

Was this answer helpful ?
Next Question

Submit Solution

Your email address will not be published. Required fields are marked *

More Questions on This Topic :


Latest Videos

Latest Test Papers