Sail E0 Webinar
Question
In the writing of an apology letter, concentrate on
Options:
A .  Problem
B .  Compensation
C .  Rectification of problem
D .  Words
Answer: Option C
In the writing of an apology letter, concentrate on rectification of problem. Your apology should be brief and to the point. Your reputation as a trustworthy customer and credit risk may be in question, so your immediate and thorough attention to the matter is important. Focus on your actions to correct the problem and offer assurance it won't happen again.

Was this answer helpful ?
Next Question

Submit Solution

Your email address will not be published. Required fields are marked *

Latest Videos

Latest Test Papers