If a firm is practicing ____________, the firm is training and effectively motiv

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If a firm is practicing ____________, the firm is training and effectively motivating its customer-contact employees and all of the supporting service people to work as a team to provide customer satisfaction.

Options:

A . Double-up marketing

B . Interactive marketing

C . Service marketing

D . Internal marketing

Answer: Option D

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Question 5. When a company distributes its products through a channel structure that includes one or more resellers, this is known a....includes one or more resellers, this is known as ________.

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