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Question
Customer’s evaluation of the difference between all the benefits and all the costs of a marketing offer relative to those of competing offers refers to which of the following options?
Options:
A .  Customer perceived value
B .  Marketing myopia
C .  Customer relationship management
D .  Customer satisfaction
Answer: Option A
Customer’s evaluation of the difference between all the benefits and all the costs of a marketing offer relative to those of competing offers refers to Customer perceived value.

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