Answer: Option C
:
C
Look at these lines -
“It is for this reason that in practice it is not enough to minimalize the differences between alternative perspectives (which could lead to a kind of pluralistic indifference); neither would it do to resolve the conflicts between them in a forcible manner (this would lead only to dogmatism). Managing differences will therefore be a challenge for knowledge management to find which leading element would be helpful in steering the ship of organization past the rocks of totalitarian rule and then around the cliffs of indifference.”
So we find that only answer option (a) or only answer option (b) is not enough for knowledge management to be successful.
Option (d) is junk. Look at these lines from the first paragraph -
“Functionalism has a marked preference for unity above diversity”.
So functionalism manages unity over diversity and the author is against functionalism in knowledge management.
So the best answer option is (c).