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  • Handling Exceptions

Uidai Aadhaar Supervisor Certification

HANDLING EXCEPTIONS MCQs

Total Questions : 40

Page 1 of 4 pages
Question 1. If the resident has extra finger or fingers, the operator needs to ignore the extra finger.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't Say
 Discuss Question
Answer is Option A. -> True
Answer: (a).True
Question 2. Raju is unable to open his eyes properly for capturing iris image. What can the operator do in this case?
  1.    Warn Raju to open his eyes wide
  2.    Take the help of a lady volunteer
  3.    Help the enrollee to open the eyes with the help of your own hands
  4.    All of the given options
 Discuss Question
Answer is Option C. -> Help the enrollee to open the eyes with the help of your own hands
Answer: (c).Help the enrollee to open the eyes with the help of your own hands
Question 3. If the finger or iris of the resident has temporary damage and it is not possible to capture the biometrics, the operator will record it in exceptions.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't Say
 Discuss Question
Answer is Option A. -> True
Answer: (a).True
Question 4. After repeated attempts, Devi's fingerprints could not be captured with the desired quality. In that case, _____________ can be done.
  1.    Provide a wet sponge or towel available in the centre
  2.    Tell the enrollee to wash her hands as they are greasy
  3.    Take her thumb impression and then fingerprint
  4.    Apply pressure on her hands
 Discuss Question
Answer is Option A. -> Provide a wet sponge or towel available in the centre
Answer: (a).Provide a wet sponge or towel available in the centre
Question 5. For enrolment of resident with biometric exception, operator should mandatorily capture _________________.
  1.    Both hands (open palms facing the camera) in an exception photo
  2.    Face photo with open eyes (if possible) in an exception photo
  3.    None
  4.    Both a and b
 Discuss Question
Answer is Option D. -> Both a and b
Answer: (d).Both a and b
Question 6. The hands of the enrollee are dry and the equipment is unable to capture the fingerprints. The operator can ________________.
  1.    Politely ask the enrollee to wash the hands
  2.    Politely ask the enrollee to wipe the hands with a cotton cloth
  3.    Tell the enrollee that his hands are rough and dry and hence fingerprints cannot be captured
  4.    Both a and b
 Discuss Question
Answer is Option D. -> Both a and b
Answer: (d).Both a and b
Question 7. If the enrollee has amputated fingers, which of the following has to be done?
  1.    The backdrop should be preferably placed against an opaque wall/partition
  2.    No flash is to be used
  3.    Assistance may be provided to the enrollee to stand straight
  4.    The fingerprints of remaining fingers are captured by the operator
 Discuss Question
Answer is Option D. -> The fingerprints of remaining fingers are captured by the operator
Answer: (d).The fingerprints of remaining fingers are captured by the operator
Question 8. If the enrollee is unable to sit in correct position because of old age, it is a general exception.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't Say
 Discuss Question
Answer is Option A. -> True
Answer: (a).True
Question 9. If capturing Iris image is not possible due to absence of one or both eyes, the operator should record the same in the system.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't Say
 Discuss Question
Answer is Option A. -> True
Answer: (a).True
Question 10. If the fingerprint captured is not of the requisite quality, the operator should crop the image.
  1.    True
  2.    False
  3.    May be True or False
  4.    Can't Say
 Discuss Question
Answer is Option B. -> False
Answer: (b).False
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Sub Topics

  • Aadhaar Enrolment And Update Process
  • Capturing Demographic And Biometric Details
  • Guidelines For Enrolment Operator
  • Handling Exceptions
  • Improve Customer Satisfaction
  • Introduction To Uidai And Aadhaar
  • Offences And Penalties
  • Registrars And Enrolling Agencies

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