Which of the following is incorrect while referring to challenges faced while ensuring service quality? Options: A . &nbspCustomer expectations change over a period of time B . &nbspDifferent customers can have different expectations C . &nbspCustomer expectations do not change at all D . &nbspKnowledge of all customers about the service may not be the same

Which of the following is incorrect while referring to challenges faced while en

Question

Which of the following is incorrect while referring to challenges faced while ensuring service quality?

Options:

A . Customer expectations change over a period of time

B . Different customers can have different expectations

C . Customer expectations do not change at all

D . Knowledge of all customers about the service may not be the same

Answer: Option C
Answer: (c).Customer expectations do not change at all

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