1. The best first line of defense when you meet a difficult customer is _______

Question

1. The best first line of defense when you meet a difficult customer is _________ bring sympathetic to him.
2. Tack ling a customer who is not satisfied with the treatment he has received needs __________ hearing.

Options:

A . Anger, Impatient

B . Listening, Patient

C . Reading, Doctor

D . Patient, Listening

Answer: Option B

Submit Your Solution Below and Earn Points !

Next Question

Submit Solution

More Questions on This Topic :

Question 1. Articles in English may be classified are _________&__________. 1. Specific 2. Concrete 3. Definite 4. Indefinite....

Question 2. Which of them is required as a skill while reading....

Question 3. The plural of hero is....

Question 4. 1. ________ is used before ‘university’ 2. ________ is used before ‘hour’....

Question 5. 1. ________ of these belong to the landed gentry. 2. ________ of the boys could get the prize.....

Question 6. _________ you can take a horse to the pond, __________ can make it drink.....

Question 7. Prior to note taking there is the aspect of _________ or _________.....

Question 8. An effective strategy for note – taking includes an ________ and ________ approach.....

Question 9. In making notes _________ and _________ are of outmost importance.....

Question 10. Usually the business letter is drafted in two styles.....

Chapter 1 - GLOBAL STEEL SCENARIO & INDIAN STEEL INDUSTRY Part 1 : (13-04-2024) INDUSTRY AND COMPANY AWARENESS (ICA)

Direction Sense Test Part 1 Reasoning (Hindi)

Chapter 1 - RMHP / OHP / OB & BP Part 1 : (14-02-2024) GPOE

Cube & Cuboid Part 1 Reasoning (Hindi)

Data Interpretation (DI) Basic Concept Reasoning (Hindi)

Counting Figures Part 1 Counting Of Straight Lines Reasoning (Hindi)

Sail E0 free webinar Webinars

Real Numbers Part 7 Class 10 Maths

Real Numbers Part 1 Class 10 Maths

Polynomials Part 1 Class 10 Maths

Pie Chart - Test Paper 1 Data Interpretation Reasoning & DI

Tabulation - Test Paper 2 Data Interpretation Reasoning & DI

Test Paper 1 Direction Sense Test Reasoning & DI

ICA , RDIC,GFM Free Modal Test Paper - Non - Technical Branch Old Syllabus 2022 - SAIL Junior Officer E0

GFM Combined 1 Free Revision Test SAIL JO E-0

Submit Solution

More Questions on This Topic :

Latest Videos

Latest Test Papers